Pathors

Travel

How many people are in your client list, and when were they last contacted?

AI voice assistants proactively call every historical client for your sales team each year, handing over only the interested leads to your agents.

AI Voice Agent

LiveOn call 00:31

Hello, how can I help you today?

Hi, I'd like to check if there are still spots available for the Hokkaido summer tour.

Of course! For the summer Hokkaido tour, we have departures on July 15 and July 22. July 15 has 6 spots remaining, and July 22 has 12. How many travelers would be joining?

Two adults and one child, the child is five years old.

Got it — two adults and one child. This tour includes a children's rate, so your five-year-old would receive a discounted price. Would you like me to hold spots, or should I have an agent send you a detailed quote?

Please hold spots for the July 15 departure.

I have reserved three spots on the July 15 Hokkaido tour for you. An agent will contact you today to confirm the details and pricing. May I have your name?

These scenarios play out in travel agencies every day...

Familiar daily frustrations — see if your team faces the same challenges

Five thousand past clients — how many can a sales agent call in a day?

Thousands of historical client records sit in the CRM, but agents are busy managing ongoing tours, handling new inquiries, and attending travel expos.

Two hundred forms collected at the travel expo, and follow-up calls start three days later...

After the expo, a flood of inquiry forms comes in.

Forty pre-departure calls, every single one asking the same questions

Three to seven days before departure, customer service calls each traveler to confirm name, time, headcount, and meeting point.

Post-tour surveys? The intention is there, but no one has time to make those calls

Understanding how clients truly felt about the itinerary is important, but scaling phone outreach through agents is not realistic.

Full Journey Coverage: Inbound + Outbound

From the first inquiry to the next departure, every touchpoint on a single unified workflow.

01Outbound

Website / Expo Inquiry Callback

AI calls back immediately after a form is submitted to clarify needs and qualify the lead

02Inbound

Itinerary Inquiry

Handles inbound calls, answering itinerary details, pricing, and departure dates

03Outbound

Pre-Departure Confirmation

AI calls each traveler before departure to confirm name, time, headcount, and meeting point

04Outbound

Post-Tour Satisfaction Survey

AI calls after the tour to collect feedback and generate structured reports

05Outbound

Returning Client Outreach

AI proactively contacts historical clients annually to confirm travel intent and preferences

06Outbound

Promotional Notifications

Early-bird offers and new itinerary launches are precisely communicated to target client segments

Inbound Solution

Inbound Smart Answering

The best receptionist that never misses a call

Call direction

Instantly answers calls, provides itinerary details, departure dates, pricing, and remaining spots, while recording client preferences.

AI Voice Agent

LiveOn call 00:31

Hello, how can I help you today?

Hi, I'd like to check if there are still spots available for the Hokkaido summer tour.

Of course! For the summer Hokkaido tour, we have departures on July 15 and July 22. July 15 has 6 spots remaining, and July 22 has 12. How many travelers would be joining?

Two adults and one child, the child is five years old.

Got it — two adults and one child. This tour includes a children's rate, so your five-year-old would receive a discounted price. Would you like me to hold spots, or should I have an agent send you a detailed quote?

Please hold spots for the July 15 departure.

I have reserved three spots on the July 15 Hokkaido tour for you. An agent will contact you today to confirm the details and pricing. May I have your name?

Call Data Insights

Hear the insight behind every call

Landline and Mobile Unchanged

AI capabilities are applied directly to your existing company representative number.

Smart Transfer

When a complex inquiry or VIP client is detected, calls transfer seamlessly to a sales agent.

Zero Missed Calls

AI automatically answers during peak busy periods or when agents are leading tours.

FAQ

Yes. Simply provide your itinerary content, FAQs, and company policies. AI learns quickly — like a new employee — but retains everything more accurately, answers more consistently, and improves over time.

Pathors' voice assistant uses natural conversational speech, not a traditional touch-tone IVR menu. Most clients don't perceive a noticeable machine quality during the call, and the AI responds flexibly to client replies in real time.

Transfers happen at any time. When the AI detects a client requesting a human agent, it immediately connects them to the designated sales representative, with the conversation record handed over so the agent doesn't need to start from scratch.

Yes. AI supports high-concurrency outbound dialing. Tens of thousands of records can be completed within days without any additional headcount.

We use a subscription model that includes a platform base fee plus usage fees based on actual call volume. Book a Demo and we will provide a detailed quote tailored to your operational scale.

Let your client list come back to life

Book a Demo

Automate Every Conversation That Matters.